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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Keith Hayes

April 24, 2026

5  out of  5
rating by Keith Hayes
"Jonah and Melissa always go above and beyond to help me in every area of my home and auto needs. They are assertive and follow up with me immediately and I appreciate it!"
We responded:
"Jonnah and Melissa do a great job and love taking care of you and the rest of our insureds. Thank you for your review. "
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Summeny Inc

April 23, 2026

5  out of  5
rating by Summeny Inc
"I am very happy to work with the State Farm - Brandon Miller Agency for My automobile and homeowner’s insurance needs. Jonnah has been wonderful to work with for years. I recently have been able to work with Melissa, and she has been a pleasure and amazing. I am thankful to have the proper limits to comfortably insure my property. Thanks to all of you for taking care of us :) xo"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Brandon Miller’s Team! We deeply appreciate your kind words here in Niles . "
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Loraine Tice

April 20, 2026

5  out of  5
rating by Loraine Tice
"She did very well!! Very patient with me while I had a bad day. She did great."
We responded:
"Loraine, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Brandon Miller’s Team—we are always here to help!"
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Jason Kuhl

April 17, 2026

5  out of  5
rating by Jason Kuhl
"I have a great big thank you to Brandon Millers State Farm office!! I want to give virtual hugs to everyone in Brandon’s office!! But I especially want to thank Melissa Sullivan for being the best insurance agent I’ve ever heard of!! Melissa just goes so far over and beyond for what I could possibly expect from an insurance agent!! Melissa Sullivan is by far and away the best insurance agent I’ve ever had!! I’ll give you 2 testimonials of how great Melissa is! It was Christmas Day of 2021, we had a pipe burst in our home!! We had a waterfall in our home from from the second floor to our basement!! Melissa personally came to my home on Christmas Day to make sure we were able to an emergency plumber on Christmas Day!! She was even under the weather too!! Melissa Sullivan then set up clean up crews and mold prevention on December 26, the following day!! Another testimony is from 2023. I was in a bad car accident and I was at fault!! Both cars were totaled. Melissa Sullivan made sure I got through the process quickly to get the check for my car! Also since I was at fault for this accident and the other party had injuries, I felt very guilty, sad, and I was very down because it was my fault. I remember talking on the phone with Melissa about this accident, Melissa had just the right things to say to give me perspective and help me feel more at ease and comforted!! Accidents happen!! Now that claim is settled and State Farm took good care of myself all through that process and State Farm made sure the other party got the right compensation for their injuries. I just can’t say enough about Melissa Sullivan, Brandon Millers entire office and State Fatm!!!"
We responded:
"Thanks, Jason. We do our best to provide the best service possible and provide the lowest rates with the best coverage. "
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James F Morrison, Jr.

April 13, 2026

5  out of  5
rating by James F Morrison, Jr.
"Very friendly, super helpful"
We responded:
"Thank you for your 5-star review. We appreciate your feedback and are pleased to know you had a positive experience with State Farm Agent Brandon Miller’s Team. Should you have any further questions or require assistance, please do not hesitate to contact us here in Niles ."
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Mariah Gordon

February 27, 2026

5  out of  5
rating by Mariah Gordon
"I honestly wish I could give a million stars! The 2 woman i had the privilege of talking to today Melissa and Jonnah are absolutely amazing! QUEENS in my book! Brandon you got 2 amazing woman working for you/with you sorry I have zero idea how that works. Anyways. I all day have recommended soooooo many people to Brandon Miller. Amazing!!!!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Dean

February 26, 2026

5  out of  5
rating by Dean
"Just want to thank you for your service and kindness thank you Jonnah for all you do"
We responded:
"Wow, thank you for the 5-star review, Dean! We deeply appreciate your support! If you ever need any help or have any questions on anything insurance related, please do not hesitate to get in touch!"
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Grace Elizabeth Campbell

February 3, 2026

5  out of  5
rating by Grace Elizabeth Campbell
"Absolutely excellent customer service!! I would give them 100 stars!!"
We responded:
"Thank you so much for your review, Grace!"
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Amanda Edwards

January 19, 2026

5  out of  5
rating by Amanda Edwards
"I've been with state farm for over a year and counting and the services they provide is excellent. They are always nice and respectful but much so very helpful and on top of things... When my other half total our truck they handle everything to the point I really didn't have to stress at all or lift a finger Thanks for being my insurance"
We responded:
"Thank you for your kind review of State Farm Agent Brandon Miller’s Team. We appreciate it! Thank you for the amazing review, Amanda! It is truly the goal of our team to exceed expectations when it comes to all insurance needs. "
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Pete Goche

January 16, 2026

4  out of  5
rating by Pete Goche
"Jonnah from Brandon Miller State Farm is awesome!! Had to call a few times over the past month or so. Once to get insurance switched from one vehicle to another and then had a question about our property insurance. She handled both quickly and professionally. Took care of everything for me and I appreciate the ease at which it was done."
We responded:
"Pete, thank you for your thoughtful review. We are pleased that you had a positive experience with State Farm Agent Brandon Miller’s Team. "
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Jamie Brown

January 15, 2026

5  out of  5
rating by Jamie Brown
"We have always had a great experience dealing with Brandon and his office. Everyone is always very friendly and helpful!"
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Tisha Bush

January 15, 2026

4  out of  5
rating by Tisha Bush
"Very professional and friendly."
We responded:
"We really appreciate the 4-star rating, Tisha. We are always striving to support our community with honest and helpful insurance services, and your feedback helps us here on State Farm Agent Brandon Miller’s Team to be able to continue to do so. "
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Christine McDonald

January 13, 2026

5  out of  5
rating by Christine McDonald
"I was referred to Melissa S. through a friend on Facebook months ago and I regret not looking into a new insurance carrier way way sooner. Melissa was able to almost cut my auto and renters insurance in half with much better deductibles and coverages. I can't believe I was taken advantage of from " the other insurance co." Reach out to Melissa S. at State Farm or anyone else there and I'm sure you won't be disappointed. She is quick to return calls and/ or messages. She can give you a quote and set you up right over the phone and get you covered right away. I appreciate the kind ,good service...highly recommend!!"
We responded:
"Thank you for your review, Christine. Welcome to the agency!"
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Amy Lingenfelter

January 12, 2026

5  out of  5
rating by Amy Lingenfelter
"Melissa is so helpful and always quick with her responses. She is always so pleasant to work with! I am now paying nearly $100 less in insurance thanks to her help!"
We responded:
"Thank you for your review, Amy."
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Asha Thomas

January 9, 2026

5  out of  5
rating by Asha Thomas
"Jonnah and the team from Brandon Miller State Farm is the best! Jonnah is kind when she calls. She’s personable and knowledgeable making the process easy! Keep up the great work Brandon and team."
We responded:
"Thanks Asha!"
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William Lewis

January 9, 2026

5  out of  5
rating by William Lewis
"Always nice and friendly really never have a problem Jonnah is very easy to work with"
We responded:
"We appreciate your kind words and review, William. "
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Raul Pagan

January 9, 2026

5  out of  5
rating by Raul Pagan
"Jonnah is the best and I recommend their whole staff and office for quotes, especially life insurance"
We responded:
"Jonnah is amazing! Thank you for your review, Raul. "
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Joseph Arbogast

January 8, 2026

5  out of  5
rating by Joseph Arbogast
"Always have such a great experience Jonah"
We responded:
"We appreciate your review, Joseph. "
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Ashley Bates

January 8, 2026

5  out of  5
rating by Ashley Bates
"It has been a pleasure dealing with this office. After shopping around for months and talking with multiple insurance agencies I found State Farm had the best rates for the coverage I need. The office is easy to get in touch with, very polite, and always willing to help with whatever assets I have that need insured. The communication is top notch."
We responded:
"Thank you for your review and vote of confidence, Ashley. "
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Yolanda

January 7, 2026

5  out of  5
rating by Yolanda
"They have always been helpful and very pleasant. Any issues I've had, they have been jonny on the spot to investigate and solve."
We responded:
"Thank you for your review, Yolanda. "
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Kirsten Cvengros

January 6, 2026

5  out of  5
rating by Kirsten Cvengros
"I've been using them for over 10 years! Great service and amazing staff."
We responded:
"Thank you for your review, Kirsten!"
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Maddie Purnell

January 6, 2026

5  out of  5
rating by Maddie Purnell
"Very Helpful and easy to talk to!"
We responded:
"Thank you for your review, Maddie!"
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Jolene Radcliffe

January 6, 2026

5  out of  5
rating by Jolene Radcliffe
"They help in every way when insurance goes up they do what they can to try to keep it down always friendly and helpful"
We responded:
"Thanks, Jolene!"
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Jessica Court

January 2, 2026

5  out of  5
rating by Jessica Court
"They are always very nice and helpful when I call."
We responded:
"Thank you for your review, Jessica!"
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Joe Guerini

January 2, 2026

5  out of  5
rating by Joe Guerini
"Amazing service as always. Very easy to update my personal information."
We responded:
"Thank you so much for your review, Joe. We love to hear that we are saving people money and providing a great experience!"