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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.

Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...


March 14, 2023

5  out of  5 rating by DOLORES GARGANO
"Staff is awesome. A great group of people. Will do everything that they can to meet your request. Give them a call"

Sue Frederick

March 14, 2023

5  out of  5 rating by Sue Frederick
"The best move I ever made was changing all of my insurances and financials over to Brandon. He is honest and up front and always has your best interest at heart. He and his office staff are welcoming and extremely informative and helpful. It felt right from the first time I walked in the door. I am saving quite a bit of money in my insurance premiums, for better coverage than I had. I am approaching retirement age and was afraid I wouldn't be able to do it, but Brandon looked into different plans for me and I feel confident I will be able to now. Thank You So Much Brandon!"

Damien Rouns

March 14, 2023

5  out of  5 rating by Damien Rouns
"Brandon and his staff are fantastic people! The office is phenomenal. Nixsa and Melissa are amazing at paying attention to detail and explaining policy and billing procedures to me in a way that is easy to understand. Very warm and welcoming and you can tell they genuinely care about their customers. Their life insurance rates are also really reasonable and I feel like I am truly covered in all aspects! Thanks guys!"

Karen Gates

March 8, 2023

5  out of  5 rating by Karen Gates
"Probably the best service I've ever received. I don't have to wait for days to get a response to any questions or concerns. Really great people."

Yvonne Lepor

March 2, 2023

5  out of  5 rating by Yvonne Lepor
"I called the office and spoke to Melissa, who was so helpful, knowledgeable, sweet and understanding. She listened and helped me through on how to file an accident claim and to change my policy so I don’t have a lot of out of pocket expenses if this ever happens in the future. Thank you!! You made this less stressful."

Michael Remaley

February 25, 2023

5  out of  5 rating by Michael Remaley
"Very customer oriented Melissa was very knowledgeable and asked all the appropriate questions while helping with my insurance needs."

Joe Prinkey

February 20, 2023

5  out of  5 rating by Joe Prinkey
"I would just like to take a minute to thank Melissa, and Brandon. You both made switching my insurance super easy! Everything was explained very well and you both went out of your way to make sure I had the best policy!"

Angel Peck

February 17, 2023

5  out of  5 rating by Angel Peck
"Always there when i have ever needed them."

Marissa Tusinac

February 10, 2023

5  out of  5 rating by Marissa Tusinac
"Melissa was great! She worked hard getting me the best quotes for auto and house insurance. I didnt think it was possible for anyone to beat my car insurance but she got it lowered and got me a better deal on my house insurance. I'm so glad I switched."

Lavonne Tenney

February 4, 2023

5  out of  5 rating by Lavonne Tenney
"Melissa helped me out tremendously. She went above and beyond to make sure she helped us with all of our insurance needs. She's awesome. I think everyone should go see her for some auto and home quotes. Brandon also helped me look into different life insurance options. I'm very happy with this office and State Farm."

Diana Flanagan

February 3, 2023

5  out of  5 rating by Diana Flanagan
"I called to get my adult son cheaper insurance and ended up switching to State Farm myself. Melissa was sweet and had great customer service! I'm glad I switched from Geico to State Farm. I feel that I am getting more personalized service. Brandon calling me a week later to make sure all our needs were met was an added bonus. Thank you!"

Certified Precision Carpet Cleaning

February 2, 2023

5  out of  5 rating by Certified Precision Carpet Cleaning
"I am so happy we found this State farm location! Everyone there is so friendly and helpful! Melissa was able to switch over our policies and save us so much money! It so nice to find a business that treats their customers like family! If you like to save money and receive great customer service I recommend calling them today!"

Debbie King

December 2, 2022

5  out of  5 rating by Debbie King
"I initially called Brandon Miller’s State Farm office due to it being local. What I experienced was professional, pleasant, staff, and immediate assistance with affordable car insurance. My premium ended up saving me $25 per month!! I highly recommend them!"

Mark Nalepa

December 2, 2022

5  out of  5 rating by Mark Nalepa
"Very nice people, not pushy at all, would recommend them as the Insurance Company to go to in Niles!"

Marsha Brady

December 2, 2022

5  out of  5 rating by Marsha Brady
"Great and easy set up! Saving hundreds of dollars by switching from progressive to State Farm! Thanks so much for your business and help!"

Jonathan Craig

December 2, 2022

5  out of  5 rating by Jonathan Craig
"Best insurance I ever had also the cheapest even with renters insurance I love it"

Michelle Purnell

November 7, 2022

5  out of  5 rating by Michelle Purnell
"10 outta 10 would RECOMMEND! When I found myself in the inconvenient situation of an automobile accident, I was sure that I was going to be completely overwhelmed with what was to follow!! My anxiety was building just thinking of the hoops and hurdles I was about to encounter. Let me tell you, that was not the case at all!! My mind was blown!! This was as easy as going through an automatic car wash my friends!! I can not brag on my insurance agents enough!!! So if you don’t have a good neighbor, get one! State Farm is there!! Jake may wear the khakis But BRANDON and MELISSA wear the pants in my insurance relationship!"

Steven Schmucker

October 2, 2022

5  out of  5 rating by Steven Schmucker
"Very professional and they helped me with any questions that I had would definitely recommend to anybody"


October 1, 2022

5  out of  5 rating by wags
"Great business and people"


September 11, 2022

5  out of  5 rating by kingjnx
"Working with Brandon has been great. Such a nice person and if you're looking for auto, home, or life insurance I recommend calling or stopping by this office"

jordyn flynn

August 3, 2022

5  out of  5 rating by jordyn flynn
"Absolutely amazing service. Always so friendly and willing to spend the time taking care of every single question with the happiest and most helpful disposition."

Jessica B

March 14, 2022

5  out of  5 rating by Jessica B
"Melissa and Brandon were awesome to work with! Saved us money and got us better coverage! Very pleased and will be recommending them in the future!!!"

DeAnna adams

March 5, 2022

5  out of  5 rating by DeAnna adams
"Brandon Miller and his staff at State farm are very friendly and knowledgeable and will help you whether it is a collision roadside assistance or if you just need a new policy for a new piece of jewelry that you bought the team works very hard to get your claim settled and your new policy started I would recommend Brandon Miller State farm to anybody"

Michael Walton

March 3, 2022

5  out of  5 rating by Michael Walton
"Excellent customer service. I have Been bouncing around from state to state with my job always changing insurance. Brandon Miller State Farm and associates met me with open arms and excellent rates. I am Also a military member they have been nothing but accommodating. I highly Recommend Brandon Miller State Farm and associates, they have been flexiable and very fair with prices. Also informing me when new rates are available."

Becki Bruno

March 3, 2022

5  out of  5 rating by Becki Bruno
"Brandon helped me switch my entire insurance relationship to State Farm with ease. He was there from start to finish and made the transition seemless. Answered all of my questions and was able to save me over $400 a year! Would HIGHLY recommend to anyone who is considering a change!"